Policies

Our policies are designed to provide a positive, organized, and enjoyable learning experience for all students and families.

Program Dates & Tuition

  • The 2026–2027 academic year runs from September 1, 2026 through June 30, 2027, in two terms: Fall, September 1 to January 31, and Spring, February 1 to June 30.
  • Enrolment is by term. You are not asked to commit to the full year.
  • Tuition is calculated from your registration date through the end of the current term, so families joining partway through pay only for the classes remaining in it.
  • Because registration dates and class days vary, the final amount is confirmed individually at registration.
  • All tuition and applicable fees are subject to 13% HST.
  • Enrolment is non-transferable and may only be used by the registered student.

Class Schedule & Reserved Spot

  • Classes are offered Monday through Sunday. Please contact us for current available days and times.
  • Once a class day and time has been selected and reserved, that spot is reserved exclusively for your child for the duration of the active membership/package.

Missed Classes & Make-Up Classes

  • If your child is sick or cannot attend their regular class, please notify Oxford Art Academy as soon as possible.
  • We will arrange a make-up class on another available day at no additional charge, subject to space availability.
  • Make-up classes must be used during the student’s active membership/package period.
  • Make-up classes cannot be exchanged for cash, refunds, or credits.

School Closures & Holidays

  • Oxford Art Academy is closed on scheduled school holidays and closure dates.
  • These include the Christmas and Winter Holiday, December 24, 2026 through January 2, 2027, and the Civic Holiday.
  • Any additional closure dates are announced by the academy.

Attendance

  • If your child is unable to attend a class, please notify us as early as possible.
  • Makeup classes are scheduled based on class availability and cannot be guaranteed for a specific day or time.

Schedule Changes

  • If you would like to change your regular class day or time, please let us know in advance.
  • Schedule changes are subject to class availability, and we will do our best to accommodate your request.

Cancellation Policy

  • Before a term starts: cancel more than 7 days ahead of the first class for a full refund, less a $50 administration fee.
  • During the first two classes of a term: we refund the classes not yet used, less the $50 administration fee.
  • After the second class: term fees are non-refundable. No refunds or credits are issued for withdrawal, missed classes, or unused time.
  • Between terms: enrolment is by term, so if you do not wish to continue simply tell us before the next term begins. There is no fee and no notice period. Spots for the following term are released two weeks before it starts.
  • If you have paid for the full year and cancel during the Fall term, the Spring term is refunded in full. The art supplies fee is not refundable once the term has begun.
  • Medical and relocation: if a student cannot continue for medical reasons, supported by a doctor’s note, or because the family moves out of the region, we issue a credit for the unused classes valid for 12 months. This is the only exception to the above.
  • If we cancel a class we will run a make-up or credit it. If we cancel a program outright, all unused classes are refunded in full.
  • Camps, workshops, birthday parties, and special events are non-refundable.

Payment Options

  • Monthly: a term may be spread across four monthly payments.
  • Two payments: half at the start of the term and half midway through it.
  • Pay the term in full and save 5%. The discount applies to a full term or a full year paid up front, not to instalments.
  • E-transfer: Oxford.art.academy@gmail.com
  • Credit card: available with a 3% processing fee added to the payment total.
  • If a scheduled payment fails we will contact you. If it is still unpaid 14 days after the due date the spot is released, and the balance for classes already attended remains payable.
  • All tuition and applicable fees are subject to 13% HST.

Additional Fees

  • Art supplies: $185 + HST, charged once per year, or half if the student starts in the Spring term.
  • iPad rental: $185 + HST. Optional, and applies only when an Oxford Art Academy iPad is used.

Student Camp Benefit

Every Oxford Art Academy student receives 15% off our art camps, including the Winter, March Break, and Summer Art Camps.

Class Availability

Oxford Art Academy reserves the right to adjust class schedules, substitute instructors, combine classes, or cancel classes when necessary due to low enrollment or unforeseen circumstances.

Respectful Learning Environment

We are committed to providing a safe, welcoming, and respectful environment for every student. We kindly ask all students and parents to treat our staff, instructors, and fellow families with courtesy and respect.

Policy Questions We Are Asked Most

How long is an Oxford Art Academy membership valid?+

The 2026–2027 school-year program runs from September 1, 2026 through June 30, 2027. It runs in two terms: Fall, September 1 to January 31, and Spring, February 1 to June 30. Enrolment is by term, and tuition is calculated from your registration date through the end of the current term, so families joining partway through pay only for the classes remaining in it. Enrolment is non-transferable and may only be used by the registered student.

How do makeup classes work?+

If your child is sick or cannot attend a regular class, notify us as soon as possible and we will arrange a make-up class on another available day at no additional charge, subject to space availability. Make-up classes must be used during the active membership period and cannot be exchanged for cash, refunds, or credits.

What should I do if my child cannot attend a class?+

Let us know as early as possible. We will arrange a makeup class based on availability in the schedule.

Can we change our regular class day or time?+

Yes. Let us know in advance and we will do our best to accommodate the change, subject to class availability.

Can I cancel?+

You can cancel up to and including the second class of a term, and we refund the classes you have not used less a $50 administration fee. After the second class, term fees are non-refundable. Because enrolment is by term, you are never locked into the rest of the year: if you do not want to continue, simply tell us before the next term begins, at no cost. Camps, workshops, birthday parties, and special events are non-refundable.

How can I pay?+

You may pay the full calculated amount at once, or split it into two payments; the schedule and amounts are confirmed at registration. We accept e-transfer to Oxford.art.academy@gmail.com, and credit card with a 3% processing fee added to the total. All tuition and applicable fees are subject to 13% HST.

What happens when a membership expires?+

Regular classes and makeup classes are intended for students with an active membership. To continue lessons, simply renew the membership; you can then also redeem any previously missed classes.

Can class schedules change?+

Oxford Art Academy reserves the right to adjust class schedules, substitute instructors, combine classes, or cancel classes when necessary due to low enrollment or unforeseen circumstances.

We appreciate your cooperation and thank you for being part of the Oxford Art Academy community.

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